Privacy Policy

This policy explains how personal data collected through the website and the "Gülüş Akademisi" mobile app of Gülüş Akademisi Oral and Dental Health Clinic ("the Clinic") is processed. Last updated: 6.10.2026.

Data we collect

Identity and contact: name, phone, email, date of birth, gender, city/country, profile photo (optional).
Health data (entered by the clinic): appointments, treatment and session history, tooth numbers, X-ray/CBCT images, photos and reports, prescribed medication, aftercare instructions, blood type (if you provide it).
Payment information: treatment fees, discounts and payments you made (TRY / USD / EUR). Card details are never collected or stored in the app.
App data: device token for notifications, language and appearance preference, satisfaction survey answers, liked articles.
Technical data: IP address and browser/device information (for security and error tracking).

We do not collect location, contacts or advertising identifiers; the app contains no ads or tracking. Brushing statistics are stored only on your device.

How we use it

To create and remind you of appointments and let you view your treatment history and X-rays.
To send medication, aftercare and check-up reminders and informational notifications.
To show your account balance and measure service quality.
To comply with our legal obligations.

Sharing

Your data is never sold or used for advertising. It is shared only with hosting, SMS and notification (Google Firebase Cloud Messaging) providers as required to deliver the service, and with authorities where legally required.

Retention and security

Data is transmitted over encrypted connections (HTTPS). X-rays and documents are stored in a non-public area and shown to you only through time-limited signed links. Only authorised clinic staff can access the data and access is logged. Health records are kept for the periods required by law.

Your rights and account deletion

Under Turkish data protection law (KVKK) you may request access to, correction or deletion of your data. You can request deletion of your account and data on the account deletion page or by emailing info@gulusakademisi.com. All data except health records that must be kept by law will be deleted.

Children

The app is not directed to users under 18; accounts for child patients are opened by the clinic on behalf of their parents.

Contact

Gülüş Akademisi Oral and Dental Health Clinic
Batıkent Mahallesi Hasan Celal Güzel Bulvarı No: 114/B, 27560 Şehitkamil / Gaziantep
info@gulusakademisi.com